Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, our live chat support is available 24/7.
Can I schedule a call with your team?
Yes! For business inquiries and partnership opportunities, you can request a scheduled call by selecting the appropriate subject in the contact form above.
Do you offer phone support?
Phone support is available Monday through Friday, 9am-6pm EST. For after-hours support, please use our live chat or email support.
Where can I report a bug or technical issue?
Please select "Technical Support" in the subject dropdown of the contact form and provide as much detail as possible about the issue you're experiencing.